You've thought about it long enough.
You know that your people strategy is holding you back. You see it every day. The people you lose. The hiring that takes too long. The culture that's eroding. The execution that's slow. The management bench that's not strong enough. You know that if you fixed this, everything else would get easier. You can feel it.
But you're not sure how to start. You don't know if you should hire an internal person. Bring in a consultant. Try to fix it yourself. You don't know what order to tackle things in. You don't know what's realistic and what isn't. You don't know what it will cost or how long it will take. You're paralyzed by the scope of it all.
So you've been sitting with it. Knowing something needs to change but not sure how to move. Putting it off. Waiting for the "right time" that never quite comes.
Here's what we recommend.
First, get clear on what you're trying to achieve. What does good look like? Not perfect. Good. What would it mean if your organization was running well? What would be different? How would you feel differently about your people? What would the business look like? What would be possible that isn't possible now? Take time to actually articulate this. Most CEOs haven't. They have a vague sense that something's wrong but they haven't painted a clear picture of what right looks like.
Second, get honest about where you are. What's actually broken? Not what bothers you. What's actually broken. Which people are leaving? Why? How long does hiring take? How long does onboarding take? How engaged are your people? Do you have career paths? Do your managers know how to manage? Do people understand strategy? Don't guess. Talk to people. Do some listening. You'll learn more in conversation than you will in surveys. You'll get the unvarnished truth if you ask thoughtfully and you listen without defensiveness.
Third, identify what's costing you. What is the impact of losing people? What's the productivity cost of slow execution? What's the opportunity cost of not scaling faster? What's the customer impact of organizational dysfunction? Put some numbers around it. You'll be surprised. Once you quantify it, you can't ignore it.
Fourth, think about what you want to do first. You can't do everything at once. But you can do one or two things really well. What's the highest-leverage thing you could fix? What would unlock everything else? That's where you start. Start where the leverage is.
Fifth, decide how you want to move. Do you want to bring in a partner to help you diagnose and design a strategy? Do you want to hire an internal person? Do you want to try to do it yourself? Different approaches make sense for different situations. But whatever you choose, choose it deliberately.
Once you've done this thinking, you'll be ready to move.
If you want a partner to help you with the diagnosis and the design, that's what we do. We work with organizations to get clear on where they are, where they want to go, and how to bridge the gap. We typically start with a diagnostic engagement. Four to six weeks. Interviews across your organization. Analysis of your current state. Identification of the biggest problems and the root causes. Recommendations on what to fix and in what order. Then we build from there. We help you design the strategy. We help you implement it. We support your team through the change.
Most of our engagements range from six to twelve months, depending on scope and complexity. Some clients want to do everything. Some want to start with one or two specific areas. We customize to your situation and your readiness.
What does it cost? It depends on scope and complexity. A diagnostic engagement typically costs between 10 and 25 thousand dollars. A longer implementation engagement can be more. But the way to think about it is this: if you're losing five senior people a year at 150K each, you're bleeding 750K in replacement costs alone. If an investment of 20 to 50K reduces that to two people, you've immediately paid for itself multiple times over. Not to mention the productivity gains and the business impact of being able to execute faster. The ROI is usually immediate.
If you want to have a conversation about whether we can help, reach out. We'll talk about where you are. We'll ask questions. We'll try to understand your situation. If we think we can help, we'll tell you. If we don't, we'll be honest about that too. And we'll probably have some advice that's useful even if we don't end up working together.
The first step is just having the conversation. Let's see if we can help you build something great.